Videotron Internet Usage Monitor

Important note: the softwares below are now officially unsupported.
I’m not a Videotron client anymore, so it became difficult, and without interest, for me to continue development on both of those solutions to track your bandwidth quota.

If you know any developer that might be interested in continuing development and support, feel free to send them a note.
(JavaScript is the main programming language of both softwares.)

Would you like to monitor your monthly Videotron Internet quota easily?

I offer two choices:

1) a Google Chrome extension

2) a Mac Dashboard widget

Mac Dashboard widget screenshot

50 Responses to “Videotron Internet Usage Monitor”

  1. CaptainQ says:

    How do I change the look of this thing ? I’m not programmer…

    • You can’t. You’d need to be able to code JavaScript to be able to move / resize elements. Without that knowledge, the most you could do is change the colors of the different elements, or maybe their look, but without being able to change their size of position. Also, some of the colors comes from a CSS style sheet, so you’d need to understand that too to be able to change the color or look of the fonts, background, etc.

      • Andre Weinstein says:

        Can you ask them to answer to the phone when we need them for a technical support. If u don’t have a bill to pay, they never answer to the phone. what a shame. After waiting 55 minutes, I hung up to call them again to wait for other 55 minutes. Is this a company?????

  2. derek fong says:

    Indispensable, but since I don’t use Chrome and I don’t use Mac OS X’s Dashboard, I created an app out of this using Amnesty Singles so I could still take advantage of it. As an added bonus, I can leave it on my Desktop at all times, so I see my quota every time I hide all windows to show the desktop. Thanks for a useful app!

  3. franpru says:

    on a un nouveau code pour rentré a la place du vl la sa marche pu

    • Il faut la nouvelle version (du widget Mac – 1.3.0, ou de l’extension Chrome – 0.5.1) et il faut entrer sa clé utilisateur, qu’on initialise par l’Espace Client Videotron sur cette page:
      https://www.videotron.com/client/user-management/secur/InitProfile.do?dispatch=initProfile&tab=token&lang=fr&caller=videotron-mac.pommepause.com
      Ce lien est aussi disponible dans la page de préférences (du widget Mac, et de l’extension Chrome).

      • Globe-trotter says:

        Merci pour la màj rapide, Guillaume !

        Cependant, le widget v.1.3.0 ne fonctionne ni sur mon MacBook Pro i7 (Early 2011) ni sur mon iMac Core Duo (Early 2006). J’ai tenté avec un redémarrage ou même en changeant les majuscules de la clé d’utilisateur fournie par Vidéotron en minuscules (ou en remplaçant les ‘zéros’ par la lettre “O”, juste au cas où), mais le widget continue de chercher à se connecter sans succès.

        As-tu un conseil ? Devrais-je effacer le .plist de ton widget?
        Merci !

        • Nouvelle version 1.3.1 (en haut de la page) fix ce problème. Désolé!

          • Globe-trotter says:

            Merci Guillaume !

            Je peux confirmer que la v.1.3.1 fonctionne très bien (de plus, nous n’avons plus à entrer les détails de notre forfait Vidéotron dans les préférences du widget).

  4. Marc Elias says:

    I use your wonderful widget for my company’s small business Videotron account, but now the widget is asking for a User Key and I can’t find that anywhere on the Small Business website. Perhaps you could make both the User Key and VL-code options available in the widget? I have donated to the project if that helps you make up your mind… :-) Thanks for your great work!

    • The VL username is not an option anymore, because the widget now use the Videotron API to fetch the data. Their API only takes the User Key, not the VL username.
      You can find the User Key in the Customer Center, My Profile page, User Key tab. There is a direct link to that page in the widget options.

    • The new version 1.3.1 fixes this problem. Sorry about that!

      • Marc Elias says:

        Hi again!

        Unless I am completely mistaken (which completely possible), I do not see a User Key option on the Small Business Customer Centre. It is there for the Consumer section, just not Small Business. I guess this widget is closed to business customers until Videotron fixes that?

        Hopefully I have an old version in my archives somewhere!

        Thanks,
        M.E.

        • I asked Videotron, to make sure.

          Old versions of the widget (you can find 1.2.8 here) depend on a server-side script source code) that I host on my server, and is broken since Videotron released their API. I won’t maintain that old script anymore; I already put enough time on the new 1.3 branch to maintain the old versions too. Sorry.
          Maybe Videotron will have a better answer for you; I’ll post back when I get an answer.

        • Videotron replied: Home users only for now; i.e. not available for business users yet.

  5. Kheldan says:

    Bon je ne peux aller dans la section Mon profil de l’espace client car je recois cette erreur: Error 500: javax.servlet.ServletException: com.videotron.residentiel.internet.consommation.cable.ejb.UsageException: Usage: SSO ID not found: dmilette

    Comment je fais alors pour avoir cette foutue cle! :-)

  6. Michel says:

    Voici le message que j’ai reçu de vidéotron après avoir indiqué un problème avec ‘Mon profil’ et l’erreur ‘Error 500…’
    “Nous éprouvons présentement des problèmes techniques avec certaines sections de l’espace client. Tout devrait rentrer dans l’ordre d’ici 48 heures.”
    Le problème est maintenant corrigé! Mais quand j’inscris la clé générée dans le widget la connexion se fait mais sans résultat (2 heures d’attente)!
    Merci

    • Ca fonctionne maintenant ?

      • Michel says:

        Oui ça fonctionne maintenant.
        Je viens de mettre à jour utilisant la version 1.3.4 mais maintenant le graphique n’est plus représentatif de ma consommation; la version 1.3.3 fonctionnait parfaitement!
        Je pourrais fournir une capture d’écran.
        Merci

        • monpré[email protected]

  7. Yan says:

    Here’s what I get with the latest 1.3.5 version.

    API error: You abused Videotron Public API …

    • This is not related to the 1.3.5 version, but to the number of requests to sent to the Videotron servers in the last 15 minutes. If it’s above 20 requests, they will block you for 24h.
      I already told them I found this to be ridiculous (especially the 24h, which should be more around 1h); they might take it to 6h soon, but meh…
      For now, just wait, and don’t play with the widget (changing settings, refresh the widget, remove & re-add it, etc.), that would send a request to Videotron, and just extend the 24h further.

      • Yan says:

        Excellent … I’ll look into it tomorrow and let you know if there’s anything. Thanks!

  8. Alan Browne says:

    Widget has been dead for 2 days.

    • Widget works fine. Use the latest version.

      • Alan Browne says:

        Regret to inform you that the widget has days when it does not “work fine.”

        You’ve released 4 or 5 revisions in as many days – doesn’t indicate stability.

        Sorry to be black and white about this, but when the widget doesn’t work – it doesn’t work.

        • What I meant with my previous pretty short message is:
          “The widget works fine for me. Make sure you have the latest version, and try again. If you’re still having issues, please give more details; since it’s working fine for me, I can’t help you without more details.”

        • Frank says:

          Alan,
          Try recreating a new User Key from Vtron’s service page to see if the widget fetches your info.

  9. Alan Browne says:

    I have re-created the user keys several times and pasted them into both the Widget and the Chrome widget. It is of course up to the latest version.

    I get variations of no response, API errors and error 500.

    It is of course up to the latest v. (1.3.9 at this writing).

    • I have not noticed such instabilities from the Videotron API, and I’m always running both the Mac widget & Chrome extension, tough I’m not often watching them, because I always pay the maximum extra charges.
      They launched their API recently (May 26), and my Mac widget & Chrome extensions are the first softwares to make use of it, so it might be bumpy for some users.
      I sent your IP address to Videotron, so they can look at the requests they received from you, and see if they can see temporary or recurring errors.

  10. Raymond Carles says:

    Bonjour Guillaume,
    Le widget (1.3.9) a cessé de bien fonctionner ici aussi. Tourne très longuement avec le message “Chargement…un instant SVP” et aboutit à “HTTP erreur:404″
    Page manquante à ce qu’il me semble…

  11. Carl Mercier says:

    Ton widget ne semble pas fonctionner sous Lion. Ça écrit “Loading, please wait…” et ça spin sans arrêt. Merci!

    • Assures-toi d’utiliser la dernière version du widget (voit dans le haut de la page du widget Mac).
      (Je suis sur Lion depuis DP1. Le widget fonctionne depuis assez longtemps sur Lion.)

  12. Detlef Kretschmer says:

    The widget works for two to three days after a restart of the Mac, then it stops working – consistent.

    • Kheldan says:

      Same here… Sad really that the project needed to come to an end! :-)

      • Detlef Kretschmer says:

        I went into the preferences and eliminated those for the widget, uninstalled and re-installed the widget and it seems to work now ok.

        • George Torok says:

          Same here. Works after a restart for a while. This time I trashed the Preferences and relaunched it. Works again – will see how long. Do hope someone with the the right skills picks this up and continues as I really loved and depended on this Widget.
          Thanks Guillaume.

  13. Shw says:

    Dans le cas où le projet n’est plus maintenu. As-tu considéré de rendre le code disponible au public?

  14. aabel says:

    Salut!

    Félicitation pour ce widget de Videotron.
    J’avais fait mon inscription pour recevoir un e-mail m’avertissant de ma limite de transfère mais ce widget est encore mieux.

    Merci beaucoup!

    André

  15. Michel says:

    Vous serait-il possible d’envoyer la dernière version sur le site http://www.apple.com/downloads/dashboard/networking_security/videotroninternetusagemonitor.html. J’ai eu beaucoup de mal à trouver la version sur ce site.

    Merci à l’avance

  16. francois says:

    je sui avec le service affaire de videotron le widget videotron marche pas quoi faire merci

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